If this doesn't work, then you may need to reinstall or upgrade the driver from your printer. Also, go to the "Paper/Quality" and make sure Paper size is set to the proper paper size (Letter 8.5x11 inches is most likely what you want). and the prints are not showing up in the printing que as a active print. My hp printer prints test pages over and over but not a document. The problem is, I need more flexibility than the provided software (And the suggested Roxio software). Click on the "Effects" tab, and make sure the "Actual size" option is selected. I have an HP Photosmart C5280, and Id like to test out the 'print directly to CD' feature. Then, click on the "Printing preferences" link, this will open up the Printer Preferences dialog box. Click on your printer and select "Manage". You can click on search and just type "printers" and it should bring up the option. To do this in Windows 10, go to your Printers & Scanners menu in Settings. If your scaling is correct, then you need to check your Printing Preferences. Make sure it is set to 100%, or fit to page, or no scaling. If MS Word, in the "Zoom" section, set "Scale to paper size" to "No Scaling".Įach program that you try to print from, typically has an option to adjust the scale of printing. If printing from Adobe, set the "Page Sizing & Handling" to "Fit" - stay away from "Custom Scale". html, word document, pdf, etc.), or on only certain documents?įor example, if printing from Chrome, click on the "+More Settings" and see what the Scale is set at. What program are you printing from? When the printer dialog box opens, what scale do you have it at? Does it print small for all document types (e.g.
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